![]() If the issue persists, open the file on a different device, and save a new copy using another format.ĭid you manage to fix the problem? Which of the solutions above worked for you? Let us know in the comments below. Then, make sure to update your OS and browser and reset Chromebook hardware. Additionally, use Google Docs in Incognito mode to open the problematic files. If you can’t open specific files on Chromebook, check if you can open them directly from the Downloads folder. If the file got corrupted, saving a new copy should fix the problem. Then save a new copy of the file using a chromeOS-compatible format. Save the file in the cloud and check if you can access it directly from your Chromebook. If the issue persists, check if you can open the problematic file on a different computer. Check if you can open the problematic documents.Release the Refresh button when your device starts up.Then press and hold the Refresh and Power keys until your device boots up.Turn off your laptop, and wait for one minute.Reset Chromebook HardwareĬheck if resetting your Chromebook hardware solves the problem. If the issue is gone in Incognito mode, clear your browsing cache. Launch Google Chrome, click on More Options, and select New Incognito Window. Use Incognito ModeĬheck if you can open your documents in Incognito mode. If your laptop is managed by a company or school, and you can’t update it, contact your IT admin for further help. Don’t forget to restart your laptop after installing the updates. Right-click the file and select Properties from the context. This is easy enough open File Explorer to the location with the file in it. ![]() The first thing you need to do is find the file extension for the file that you want to set a default app for. To manually install the latest updates, go to Settings, and click on About Chrome OS. In order to set a file app association from the Command Prompt, you need administrative rights. Make sure you’re running the latest OS and browser version on your laptop. Try to open your files directly from the Downloads folder. If you’re trying to open an Android app file, go to My files and select Play files. Alternatively, you can go to Image, Video, or Audio and check if you can open the problematic document. ![]() For example, go to Folders and select Recent if you recently used the file. If you’d like to change the default app going forward that should open the file type you’ve selected, you’ll need to click the. What to Do If Chromebook Won’t Open Files Use a Different Folder to Open the FilesĬheck if you can open the problematic file from a different folder. From here, you can select a different app to open the file in.
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